| Privacy Policy |
| We aim to bring dreams and hope to as many people as possible through art, and contribute to a richer lifestyle and culture. ARTVIVANT CO.,LTD. (hereinafter referred to as "our company"), we deeply recognize the importance of our customers' personal information, and we will handle it appropriately, thoroughly protect it, and strive to operate our business in compliance with the Act on the Protection of Personal Information (hereinafter referred to as "Personal Information Protection Act"), etc., and will do our utmost to handle our customers' personal information in accordance with the following basic policy. |
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| Collection of personal information |
| The collection of personal information from customers, excluding publicly available information, will be done in writing, electronic or magnetic form, based on the customer's prior consent, and to the extent necessary for our business. |
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| Use of Personal Information |
| We use your personal information only for the following purposes: |
| Operations related to the operation of services for customers (checking unclear matters, responding to inquiries, etc.) |
| Notifications regarding services, special events, and products from our company and its affiliates |
| We may use personal information for the above purposes and contact customers directly by e-mail, telephone, direct mail, etc. |
| We may analyze the information collected from customers and transfer or disclose it to a third party after processing it into statistical information. Since it is processed data, it will not identify individual customers as personal information. |
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| Management of personal information |
| We will properly manage your personal information and take preventive and safety measures against unauthorized access, leakage, loss, destruction, falsification, etc. Furthermore, we will continue to provide in-house training on the protection and appropriate handling of your personal information. |
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| Provision of personal information |
| We will not provide, disclose or leak personal information to third parties, except in the following cases: |
| When prior consent has been obtained from the customer |
| When disclosure is requested by a public institution such as a court or police based on the appropriate laws and regulations. |
| When we outsource our business operations to a third party (however, we will be responsible for requiring the third party to use the personal information for purposes other than those mentioned above) |
| When it is necessary to protect our rights, property, or services in the event that an act is found to be in violation of the terms of service established by our company and agreed to by the customer at the start of use, or in violation of public order and morals, or in the event of a criminal or highly antisocial act |
| When it is deemed necessary to avoid danger to the life, body, property, etc. of a third party without knowledge |
| Even when providing your personal information to a third party with your prior consent or approval, we will require such third party to take appropriate and reliable protective measures similar to those in place for handling such information at our company through contracts, etc., and we will regularly supervise such third party to ensure that such measures are being properly implemented in order to ensure the protection of such personal information. |
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| Disclosure, correction, and deletion of personal information |
| If you wish to have your personal information held by our company disclosed, we will disclose it in accordance with our designated procedures. Furthermore, if there are any errors in the information as a result of disclosure, we will promptly correct or delete the information. |
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| Regarding the suspension of services using personal information |
| We may send you information about products and services from our company or affiliated companies that we believe may be of use to you via direct mail, e-mail, etc. However, if you do not wish to receive such information, please let us know and we will promptly stop sending such information to you. |
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| Inquiries regarding personal information protection |
| ARTVIVANT Co., Ltd. Customer Service Center |
| Glass Cube Shinagawa 13th floor, 4-13-14 Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002 |
| TEL: 03-5783-7171 (Hours: 9:00-17:00 on weekdays) |
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| If you have any other questions, please contact us by email. |
| ■Contact: global@artvivant.co.jp |
